About us

The Quality of Mind approach has been developed by Making Change Work Ltd, a change consultancy with a 15-year heritage working with blue-chip organisations to unlock personal and operational performance in a changing world.

Our 'Why'

Why Quality Of Mind? Despite Many Years Of Creating Positive Business Results, We Realised That :

1. The way most organisations manage their people through change, rarely meets the desired projected time, budget and quality outcomes, and can cause change fatigue and employee disengagement.

Surreal spiritual and freedom concept, Human head cave  with the sea, fantasy painting

2. The current best-practice application of psychology to change and performance is based on an innocent but outdated understanding of how the human experience and the mind operates.

Linear change is the norm. We enable exponential change. And no trade offs

Our Clients

World-class clients who have experienced Quality of Mind Realisation include:

Join us and you’ll be in the company of pioneering executives in market-leading and blue-chip organisations across the Marcomms, food, retail, energy, and vehicle sectors, to name but a few.​

Pret A Manager

McCann World Group

Kerry Foods

Anglepoise Lighting

The British Red Cross

Marks & Spencer

First Utility

Saudi Aramco


Many more...

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Who are we?

Our team of specialist Quality of Mind experts all bring:

Deep grounding and in-room experience facilitating others to have realisation in the principles behind Quality of Mind.

PLUS Real-world commercial experience and expertise powering change and development in individuals and organisations (never just a theoretical coaching/consultancy background)

Our Quality of Mind Experts

Piers Thurston

Piers is the co-founder of MCW, and created the approach of Quality of Mind in 2012. He has been an established personal & business coach for 24 years logging over 23,000 hours experience. He designs and facilitates workshops in innovation, strategy alignment, and leadership across the world. A true thought leader in the field of human potential. He is the host of the ‘Quality of Mind’ podcast. Clients include: Unilever, Ford, CPW, Kraft Foods, Coca-Cola, HSBC, Tesco, GSK, Barclays, Shell, McCann World Group, Kerry Foods, Anglepoise, NHS, BSKYB, The Home Office, various Local Government and Mars Masterfoods. Specialities: Quality of Mind Realisation, Coaching, Facilitation

Kate Adey

Kate is a highly regarded transformation coach specialising in leader performance, and maternity transition coaching. Kate draws on over 20 years of consulting experience in high-pressure environments with a primary focus on supporting clients navigate transitions in the workplace, be that: promotion, role or organisational change, or maternity. Since qualifying as a coach in 2003 Kate has navigated her own transitions, completed academic-based research on transitioning to motherhood and returning to work, and through deep self-inquiry has evolved her own coaching practice to bring this into her transformative work with leaders. Specialities – Quality of Mind, Parent Transition, Leadership Clients include: NHS Trusts, South West Water, CIL Consulting, AlixPartners

Frans Rensen

Frans has over 25 years working experience in the corporate world. Based in The Netherlands he has worked in various (International) roles; commercial manager, commercial director, senior business consultant, program manager, project manager, Agile transition coach, Executive coach andfor the last 5 years Quality of Mind expert. Clients include: Shell, ABN AMRO, MoneYou, Alliander, Baker Hughes, Equens, Kadaster, Hogeschool Utrecht. Specialties: Quality of Mind Coaching & Facilitation, Agile Transitions

Stephen Desborough

Stephen started his City career as a Stockbroker at age 16 and then joined Goldman Sachs as a futures trader and later as a risk manager. It was in this position that it became apparent that performance was being influenced by state of mind. His new career path began. He trained as a master practitioner of Neuro Linguistic Programming (NLP) along with training in many other forms of Psychology along the way. In 2010 Stephen discovered the understanding of the Three Principles, which is described as the foundation behind all human experience and the underpinning of all Psychology. He combines his understanding of trading, the business world and his knowledge of Quality of Mind to guide his clients toward an elevated state of mind. Clients include: Deutsche Bank and Morgan Stanley. Specialities: Performance Coaching & Quality of Mind Realisation. Financial Services Sector

Rena Loizou

Rena is a Quality of Mind Expert and before moving her career in coaching has more than 20 years’ experience in retail buying and merchandising and has held a number of senior executive positions with both high street and direct order retailers. She combines her vast experience in the corporate world with her passion for understanding the human mind to enable organisational and personal transformation. Clients include: Tesco, M&S, John Lewis, Arcadia, Fat Face, El Corte Ingles Super Retail Group ,Mr Price Specialities: Coaching & Quality of Mind Facilitation. Retail Sector consulting.

Loredana Popasav

Loredana is a graduate from the University of Bucharest, and has spent almost 20 years in media and advertising, where she worked for Publicis and MTV, and under her own agency with clients such as HP, Microsoft, Visa and Carrefour. She has now leveraged her ability to discover brand insights into ones about human psychology. She has trained as a transformative coach with Making Change Work, including as an NLP practitioner, business coach (ILM) and now in the 3 Principles. Currently she works with clients in both the business and sports arenas. Based in the Czech Republic, she is bringing pioneering approaches to mindset transformation to central Europe. Clients include: Lowe, McCann Europe & Rubis Specialities: Quality of Mind Coaching, Creative & Comms Sector

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